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Community Member

9951 no Wallpaper option

Hi

We are in the process of upgrading the firmware on our CISCO 9951 models from sip9951.9-1-1SR1.loads to sip9951.3-3-4-24.loads

We have noticed that after the upgrade the option to change the wallpaper is not available any more; we have a corporate wallpaper uploaded to the CM which was available to change to prior to the upgrade.

Can you set the wallpaper for the device on the CM and if so how?

Can you access the available wallpaper on the device and if so how?

Apreciate any pointers here.

Regards

Nick

+447092237913

2 REPLIES
Cisco Employee

9951 no Wallpaper option

Do all the ncesarry steps outlined in the phone administration guide for backgrounds, then under the Common Phone Profile, configure the name under the background image fields.

The above only applies toe 89XX and 99XX

No, you cannot access the images from the phone.

And PLEASE, post under the right section, this is for questions of Video Over IP

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Community Member

9951 no Wallpaper option

Jamie

Thanks for the pointer.

Under Common Phone Profile there is no option to name the the background image but there is the option to enable the end user to change the background settings so I selected that one and it has sorted the issue.

Cheers

nick

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