I am adding hunt group values to the CTI route points. On the Directory Number Configuration page, after I enter in the hunt pilot numbers in the Call Forward setting and try to update the CTI port I get the following error message - Attempting to insert an item that already exists (23). Details: Error No: -2147219945(0x80040617) CDBL Exception Dump:[Duplicate value not allowed]. Can anybody explain this error message for me. This is an existing CTI Port. I made similar modifications to other CTI ports with no problem. Why is this one different?
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...