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ARQ error

Hello:

Many times I have this error with a ARQ send to the GK: - Could not locate registrant via EndPoint ID XXXX.

The same think happens with light-weight RRQ: ID XXXX not found : ERROR(-1071639670) 'Entry not found.'

Registration Reject - reason 'Full registration required'

I don`t know why happens this. Why the ID is wrong?

thanks your for your help.

Antonio

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