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Community Member

Automatic import of CTI Route Points

Dear all,

is it possible to import CTI Route Points with the BAT into the Cisco Call Manager?

My Call Manager System Version is 5.1.1.3000-5!

Kind regards,

Ingo

3 REPLIES
Community Member

Re: Automatic import of CTI Route Points

Nope...

You can add via the AXL SQL utility if you can work it out

or....

A slightly dirty way round is the following:

1. Import all numbers as phones or DPs

2. Delete the phones - this moves the lines to an unassigned state

3. Add each route point manually - when you add the line and partition you will have all the other details filled out.....

Try it - it will save you hours.....

Alternatively there is a guy in New Zealand who has written a friendly front end to AXL - check out http://www.software.justdesign.co.nz/buy.htm. I've used this under 4.x and it worked like a charm.

Community Member

Re: Automatic import of CTI Route Points

The AXL authentication structure is different under 5.1(1) compared to 4.x.

I've made myself a custom application that performs all the functions that BAT doesn't for 4.1(3) and am currently in the process of making it compatible with 5.1(1).

It shouldn't take that long, but if you'd like an update when it's finished - just drop me a line.

Community Member

Re: Automatic import of CTI Route Points

Hi,

I am very interested in your application.

The problem is that I have to configure this week about 1000 CTI Route Points manually

:-(.

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