I'm trying to get the following working but I've been unsuccessful so far and wondered if its possible. Call flow I'm trying to achieve is below:
DDI > AA with 3 options, then...
1st and 2nd options are routed to external numbers, the 3rd option is to play a message then disconnect the call.
I've configured its-CISCO-18.104.22.168.tcl script from Cisco to play just a message as a test. Each script individually works ok.
I just can't seem to get the option 3 to hit the pilot number of the second script. Is this a limitation or could I be missing something? Are you able to forward an aa-hunt option directly to another pilot number?
I do actually have a dial-peer, tied in to the announcement script with 'service opt3'
If I dial the pilot from a phone on the network I get the expected announcement...same goes for the 1st AA/queue script. The problem seems to be the 1st AA/queue passing the call to the announcement scripts pilot number.
When I call into 240, main AA is played and I select option 3, hittings MOH. This eventually fails with the 'unable to take your call at this time' message.
dial-peer voice 240 voip service oslo destination-pattern 240 session target ipv4:22.214.171.124 incoming called-number 240 dtmf-relay h245-alphanumeric codec g711ulaw no vad
dial-peer voice 222 voip service opt3 destination-pattern 222 session target ipv4:126.96.36.199 incoming called-number 222 codec g711ulaw no vad
service opt3 usbflash0:/opt3/its-CISCO.188.8.131.52.tcl paramspace english index 1 param operator 222 paramspace english location usbflash0:/opt3/ param voice-mail 222 param aa-pilot 222
service oslo flash:/bacdprompts/app-b-acd-aa-184.108.40.206.tcl
paramspace english index 1
param aa-pilot 240
param max-extension-length 3
paramspace english language en
param queue-manager-debugs 1
param call-retry-timer 15
param voice-mail 8242
param max-time-call-retry 26
paramspace english location flash:
param service-name queue
param max-call-retry-timer 10
param number-of-hunt-grps 3
param menu-timeout 1
param handoff-string oslo
paramspace english prefix en
Really stuck at the moment with this but I'm sure it should work but is configured incorrectly/missing config.
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