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C3845 IP2IP GW doesn't release call, still live

Hi, I've 2 Cisco 3845 ip to ip gateways that connect a SIP network with a H323 network. Gateways are configured to translate voip signaling protocols and to work as media gateway (new RTP flow is regenerated).

I've a problem. Some call still live even if the caller hang up the phone.

Only with the "clear call voice causecode xx id xxxx" the call is cancelled.

This is an example of a call active since 21545 seconds:

show call active voice compact

Total call-legs: 48

1441299 ANS T21545 g711alaw VOIP P03xxxxxxx

1441301 ORG T21545 g711alaw VOIP P03xxxxxxx

c3845-iptoipgw-01#sh ver

Cisco IOS Software, 3800 Software (C3845-IPVOICE_IVS-M), Version 12.4(11)T4, RELEASE SOFTWARE (fc3)

Technical Support:

Copyright (c) 1986-2007 by Cisco Systems, Inc.

Compiled Fri 26-Oct-07 22:52 by prod_rel_team

ROM: System Bootstrap, Version 12.3(11r)T2, RELEASE SOFTWARE (fc1)

c3845-iptoipgw-01 uptime is 4 weeks, 6 days, 5 hours, 43 minutes

System returned to ROM by reload at 11:37:26 SUTC Fri Jul 11 2008

System restarted at 11:38:42 SUTC Fri Jul 11 2008

System image file is "flash:c3845-ipvoice_ivs-mz.124-11.T4.bin"

Cisco 3845 (revision 1.0) with 225280K/36864K bytes of memory.

Processor board ID FCZ094771HV

2 Gigabit Ethernet interfaces

DRAM configuration is 64 bits wide with parity enabled.

479K bytes of NVRAM.

62720K bytes of ATA System CompactFlash (Read/Write)

Configuration register is 0x2102

Can you help us?



Re: C3845 IP2IP GW doesn't release call, still live

New Member

Re: C3845 IP2IP GW doesn't release call, still live

Hi Marwan

I am facing the same issue. The link you have given is not available. Do you hvae the document with you for this issue.


Hall of Fame Super Gold

C3845 IP2IP GW doesn't release call, still live

Stuck call bug, update IOS and hope won't happen again.

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