Call Manager 5.0(4) to 5.1(1a) Upgrade Failed

[dom-ryder]

Hi,

I have attempted to upgrade our Call Manager 5.0(4) to 5.1(1a) but the upgrade has failed saying that its unsuported hardware?!?

Now I have checked the requriements doc and it does say my MCS7815 is OK. Is this correct?

Should I be able to install this upgrade on my MCS7815 server?

Thanks,

Dominic

[vkapoor5]

Did you try the Data Migration Assistant (DMA) tool.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_upgrade_guides09186a0080792e84.html

[r.heitmann]

Hi Dominic,

so your CCM5 is already up and running and you use the "Install/Upgrade"-Page at the Platform-Operation/OS-Operation?

regarding 7815 i found this:

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SPECIFICATIONS

Platforms

? Cisco MCS 7800 Series, including Cisco MCS 7815, MCS 7825, MCS 7835, and MCS 7845

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http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_data_sheet0900aecd80546942.html

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Regards,

//Ronald