Call Manager 5.1 SIP 3rd Party Phone Software

dom-ryder · ‎01-23-2007

Hi,

Does the Cisco Call Manager 5.0 or 5.1 solution support a 3rd Party SOFTWARE phone? Something like Xten, etc.

I have tried looking for any type of software and read the documentation for 5.0.4 and could not find anything for software 3rd party devices.

I have attempted to configure the xten softphone software but I'm getting an error "399 Device not found in database" I think this is from Call Manager.

With the MAC address I have entered the address of the pc.

Reason for my question is that we have a number of Apple Mac and Linux systems and the IP Communicator does not support any other OS other than Windows.

Any help would be great.

Thanks,

Dominic

Dennis Fogler · ‎01-23-2007

Dominic,

Call Manager 5.0 & 5.1 do support 3rd Party SIP Phones. I have attached a link that has a configuration check list.

http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/products_administration_guide_chapter09186a0080530ff7.html

I also have the Xten 3rd Party SIP Soft Phone running with Call Manager 5.0(4) in my lab. One configuration note with this phone & Call Manager is that the Digest User ID must be numeric. Call Manager will reject an alpha numeric user id with this phone.

Not sure why this happens. Hope this is helpful.

dom-ryder · ‎01-24-2007

Thanks dfogler!

I had it working all day yesterday thanks!

The problem now is all devices are showing as "Registration Rejected" on the CCM and the Sip phones (Xten, etc.) show "Warning: 399 Blank Digest Credentials".

I have confirmed these details have been entered into the sip phone but CCM is not having it.

I have even rebooted the CCM server!

Arrrh!

Can anyone help please?

Thanks,

Dom

J_Vansen_S · ‎02-07-2007

hi there, i am looking for a similar answer.

Does Call Manager Express 4.0 support 3rd party sip phones? yes like x-ten , x-lite

Dennis Fogler · ‎02-08-2007

SIP Support in Call Manager Express 4.0 conforms to RFC 3261. However, Cisco does not currently support nor have they certified any 3rd party SIP phones for Call Manager Express 4.0(x).