We use ftp to upload the CDR file to a program called Microcall. They have an application that reads the CDR uploads and places it into their system. Monthly we upload the data into our accounting system.
I have the same problem I added the billing server once FTP and another SFTP. I still did not receive anything?!! I can see FTP the logs list the actions of the CCM server. It logs in successfully and changes the folder then disconnects!! Still nothing is received. All the CDR services in sevicability are started successfully. What might be the problem?
Just you will need a program to let your PC as a server and choose SFTP, not FTP.
You have to put in the program user name and password that you will use in the callmanager.
You will choose the path in the program any where you need.
Then turn on the SFTP server (the program) and stop any firewall that will close this port (SFTP port is 22)
Now we'll come to the important step, in the callmanager ,when you 'll add the the server billing system, it asks u to add the username and password ,add the same username and password u added in the sftp server .
In the path just put "\"
Directory path: \
that's it , and press add to see ...if it accept your add this means that it will work well
Thanks for your response. I already found out about the "\" earlier and it wasn't the problem. The problem was the firewall as you mentioned. I allowed the port and the CDRs are being pushed regularly alright and problem is solve.
Just another quick question, what 3rd party billing application are you using?
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