my Costomer wants to use Cisco Jabber. The Problem is that he need Pickup and Hlog in the Jabber Client and so we have also installed Cisco IP Communicator on the Client PCs.
The Problem is now that the electronic Hook Switch (EHS) in the Headset uses first the IPC and not the Jabber for Windows Client so that the enduser gets the Call in the IPCommunicator.
I tried to select the windows default or other Audio Sources in the IPC but when it seem so that the EHS still controls the IPCommunicxator and not the Jabber Client. Then the audio comes out of the speakers of the pc and you can push the headstet button to go on or offhook.
When the IPCommunicator is closed everything is working fine the enduser can push the button on his/her headset and has the call accepted in the jabber client.
I'm looking for a solution to use the Jabber for Windows and the Cisco IPCommunicator on the same PC and Control only the Jabber for Windows Client with my Headset.
So the EHS should be disabled for IPC like it is possible in Jabber wit the <EnableAccessoriesManager>
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...