07-22-2014 11:48 PM - edited 03-18-2019 03:12 AM
Hi Friends,
Am having 4 life size endpoints which are registered to VCS controller when i dial internally there is no issue everything is going well even presentation also good.
When i dial a outside call i mean public am not able to share the presentation but video and audio working fine at the same time public endpoint can share the presentation well,
07-22-2014 11:50 PM
Hi friends,
We are having VCS Expressway for dialing external calls.
07-23-2014 11:06 AM
Hi,
This might be caused by a firewall issue. Keep in mind presentation sharing uses BFCP protocol. Please check the guide below and see what ports need to opened:
http://www.cisco.com/c/dam/en/us/td/docs/telepresence/infrastructure/vcs/release_note/Cisco-VCS-Release-Note-X8-1-1.pdf
Regards,
Tere.
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