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Cisco vcs-E presentaion data is not transfering

Hi Friends,

 

Am having 4 life size endpoints which are registered to VCS controller when i dial internally there is no issue everything is going well even presentation also good.

 

When i dial a outside call i mean public  am not able to share the presentation but video and audio working fine at the same time public endpoint can share the presentation well,

 

 

  • Video Over IP
2 REPLIES

Hi friends, We are having VCS

Hi friends,

 

We are having VCS Expressway for dialing external calls.
 

Cisco Employee

Hi, This might be caused by a

Hi, 

This might be caused by a firewall issue. Keep in mind presentation sharing uses BFCP protocol. Please check the guide below and see what ports need to opened: 

 

http://www.cisco.com/c/dam/en/us/td/docs/telepresence/infrastructure/vcs/release_note/Cisco-VCS-Release-Note-X8-1-1.pdf

 

Regards, 

Tere. 

Regards, Tere. If you find this post helpful, please rate! :)
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