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CME and Attendant Console

Is there a software tool for CME similar to Attendant Console for CallManager?

1 REPLY
Hall of Fame Super Red

Re: CME and Attendant Console

Hi Jon,

The only Cisco supported Attendant Console for CME that I know of is Arc Express. Have a look;

Call Manager Express Compatibility

Arc Express 1.3 passed Cisco IVT (Interoperability Verification Testing) against Call Manager Express 3.3 in March 2006

Arc Enterprise is a feature-rich attendant console application for Cisco Unified CallManager. Arc Express is a scalable, modular application for Cisco Unified CallManager Express. Arc Enterprise and Arc Express are now available worldwide through the Cisco price list to customers and all Cisco IP Communications Specialized Partners.

From this link;

http://www.arcsolutions.com/solutionsplus/

Here is the data sheet;

http://www.arcsolutions.com/Downloads/SolutionsPlus/Arc%20Express%20Data%20sheet%20-%20Cisco.doc

Hope this helps!

Rob

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