Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

CME and CUE

Unity Express 7.1 - After a caller leaves a message in Unity Express voice message box, they here "wait while I transfer the call" and it gets transfered to the operator, because I configured the operator ext as zero out option under each mailbox. How do I get Unity Express to say Goodbye after a message is left in a mail box.

CME 7.1 - When callers call the company main number and switchboard answers, then transfer the caller to an employee. The employee sees the switchboard extension, instead of the original calling number. I have a SIP trunk to the Telco. What configuration do I have to perform on CME 7.1 to keep the integrity of the original calling number? And If I need the SIP Telco to make a configuration change on their side for this to happen, what should I be telling them to configure on their SIP device?

Cheers

110
Views
0
Helpful
0
Replies