Unity Express 7.1 - After a caller leaves a message in Unity Express voice message box, they here "wait while I transfer the call" and it gets transfered to the operator, because I configured the operator ext as zero out option under each mailbox. How do I get Unity Express to say Goodbye after a message is left in a mail box.
CME 7.1 - When callers call the company main number and switchboard answers, then transfer the caller to an employee. The employee sees the switchboard extension, instead of the original calling number. I have a SIP trunk to the Telco. What configuration do I have to perform on CME 7.1 to keep the integrity of the original calling number? And If I need the SIP Telco to make a configuration change on their side for this to happen, what should I be telling them to configure on their SIP device?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...