CME4.0(2) - VTA - Outgoing calls blocked

[joel]

Hi pros,

I've installed a CME and I have VTA on the phones, the video works great, but when I have video on, I am not able to make any calls out to the PSTN.

Once I exit the VTA application on the PC, I am able to call.

Please HELP!

Thanks,

Joe

[JimSJ · Accepted solution]

Joe,

I had the exact same problem. See the link below:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080569b65.shtml

It refers to CCM, but the fix is applicable to the voice port. The short version of it is, go to your voice-gateway, go to voice-port config for your PSTN trunk and enter bearer-cap speech. This should get you rolling.

Remember to rate helpful posts!

Jim

[joel]

Jim,

You're the man!!!

It works great now. TAC hasn't figured out this yet.

Thanks man,

Joe