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Community Member

CU Video Advantage and Logitech QuickCam Pro 4000

I'm trying to use CUVA with a Logitech QuickCam Pro 4000. I see a solid green line between the 7970 and the Camera Icon. And I can bring up the video check successfully, however when I try to make a video call the video windows never popup. Is this due to not haveing a Cisco VT webcam. Is there some trick to getting this to work?

Community Member

Re: CU Video Advantage and Logitech QuickCam Pro 4000

VT advangtage will not bring up video unless both ends are video enabled and both have VT advantage on both ends.

Community Member

Re: CU Video Advantage and Logitech QuickCam Pro 4000


VT Advantage requires the Cisco Webcam to operate properly. It is possible to conference to someone sitting on a IP/VC conference platform. But it does not support other web cam types. I saw this in print earlier today. If I can find it I will post it.



Community Member

Re: CU Video Advantage and Logitech QuickCam Pro 4000

Per the CUVA 2.0.2 readme, 3rd party webcams are no longer artificially restricted and may work.

See below:

Third-party cameras support


Cisco Unified Video Advantage version 2.0(2) provides full support for the

Cisco VT Camera and Cisco VT Camera II. Full support includes, but is not

limited to: camera driver, camera recognition and video quality issues.

Cisco Unified Video Advantage also provides limited support for the Logitech

QuickCam Fusion and the Logitech QuickCam for Notebooks Pro. Limited support

only includes camera recognition issues, where the camera is not properly

recognized by the Cisco Unified Video Advantage application. For all other

issues involving the Logitech QuickCam Fusion and QuickCam for Notebooks

Pro cameras, Cisco will provide best-effort support. Also changed from

previous versions of the software, Cisco Unified Video Advantage will

now recognize other third-party cameras connected to the PC. However,

Cisco does not officially support any camera other than those specifically

mentioned above and cannot guarantee their performance and behavior (although

best effort will be made by Cisco to resolve issues on other third-party

cameras). We recommend that customers do internal testing of unsupported

cameras within their environments prior to deployment to ensure proper

interoperability and acceptable video quality.

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