CUVA with Win7

[xzjleo2005]

Hi, i am testing the CUVA on Win7, but looks like it doesn't work with physical IP phone, the IP communicator is fine. Some old post said Cisco didn't support Win7 with their CDP protocol inline phone detection. Anyone know when Cisco will fix this? Or anyone has the workaround?

Thanks. Leo

[David Hailey · Accepted solution]

I've searched a number of Cisco threads and the conclusion is that right now, CUVA works with Win7 x32 and x64 however; on with Win x64 you can only  use it with CIPC.  It wont connect to the desk phone.  So as long as IPC  is runing it works fine.  This is an issue with Windows x64 and the recogntion of "unsigned drivers" which happen to be the CDP drivers for CUVA.

As for dates/workarounds - none other than to just IPC.  The official support standpoint is here (notice CUVA is still TBD):

Table 1. Cisco Unified Communications  Support for Microsoft Windows 7

Product	Windows 7 32-bit Support FCS Dates	Windows 7 64-bit Support FCS Dates
Cisco Unified Business  Attendant Console	Version 8.0(3), FCS  Q3CY10	WoW64 - Version 8.0(3),  FCS Q3CY10
Cisco Unified  Department Attendant Console	Version 8.0(3), FCS  Q3CY10	WoW64 - Version 8.0(3),  FCS Q3CY10
Cisco Unified  Enterprise Attendant Console	Version 8.0(3), FCS  Q3CY10	WoW64 - Version 8.0(3),  FCS Q3CY10
Cisco Unified  Communications Manager Assistant	Version 8.5(1) FCS Q4CY10	WoW64 - Version 8.5(1),  FCS Q4CY10
Cisco Unified TAPI TSP  Client (including Wave Driver)	Version 8.5(1), FCS  Q4CY10	• WoW64 - Not applicable • Native 64 - Target FCS Q4CY10
Cisco Unified JTAPI  Client	Version 8.5(1), FCS  Q4CY10	• WoW64 - Not applicable • Native 64 - Target FCS Q4CY10
Cisco Unified  Communications Manager Windows Trace Collection Tool	Not supported	Not supported
Cisco Unified  Communications Manager AXL SDK Toolkit	Version 8.5(1), FCS  Q4CY10	WoW64 - Version 8.5(1),  FCS Q4CY10
Cisco Unified  Communications Manager Security Token Advisory (CTL Client)	Version 8.5(1), FCS  Q4CY10	WoW64 - Version 8.5(1),  FCS Q4CY10
Cisco Unified  Communications Manager Real-Time Monitoring Tool (RTMT)	Version 8.5(1), FCS  Q4CY10	WoW64 - Version 8.5(1),  FCS Q4CY10
Voice Log Translator	Version 8.5(1), FCS  Q4CY10	WoW64 - Version 8.5(1),  FCS Q4CY10
Cisco Unified  Application Environment Application Designer	Version 8.5(1), FCS  Q4CY10	TBD
Cisco Unified  Intelligent Contact Management (ICM) and Cisco Unified Contact Center  Enterprise and Hosted (Administration Client, Internet Script Editor,  and support tools)	Version 8.0, FCS Q1CY10	WoW64 - Version 8.5, FCS  Q4CY10
Cisco Unified  Intelligence Center (Note: WebView is not supported on Windows 7)	Version 8.0, FCS Q1CY10	TBD
Cisco Unified Contact  Center Management Portal	Version 8.0, FCS Q1CY10	WoW64 - Version 8.5, FCS  Q4CY10
Cisco Agent Desktop,  Cisco Supervisor Desktop, and Cisco CTI Toolkit Options	Version 7.5(8), FCS  Q1CY10 Version 8.0, FCS Q1CY10	WoW64 - Version 8.5, FCS  Q4CY10
Cisco Unified E-Mail  Interaction Manager	Target FCS Q1CY11 or  earlier	WoW64 - Version 8.5, FCS  Q4CY10
Cisco Unified Web  Interaction Manager	Target FCS Q1CY11 or  earlier	WoW64 - Version 8.5, FCS  Q4CY10
Cisco Unified Customer  Voice Portal (VoiceXML Studio)	Version 8.5, FCS Q4CY10	WoW64 - Version 8.5, FCS  Q4CY10
Cisco Unified Contact  Center Express (Cisco Agent Desktop and Cisco Supervisor Desktop)	Version 7.0(2), Q4CY10 Version 8.0(1), FCS  Q1CY10	TBD
Cisco Unified Contact  Center Express (Historical Reporting Client and Workflow Editor)	Version 7.0(2), Q4CY10 Version 8.0(2), FCS  Q2CY10	TBD
Cisco Unified Workforce  Optimization (quality management)	Target Version 8.0, FCS  Q2CY10	TBD
Cisco Unified Workforce  Optimization (workforce management)	Version 8.5, FCS Q4CY10	TBD
Cisco Unified IP IVR  Historical Reporting Client and Workflow Editor	Version 7.0 (2), FCS  Q4CY10 Version 8.0(2), FCS  Q2CY10	TBD
Cisco IP Communicator	Version 7.0.4, FCS Q2CY10 Version 8.5, FCS Q4CY10	WoW64 - Version 7.0.4,  FCS Q2CY10; Version 8.5, FCS Q4CY10
Cisco Unified Personal  Communicator	Version 8.0, FCS Q2CY10	• WoW64 - Version 8.0, FCS Q2CY10 • Native 64 - Target FCS Q3CY11
Cisco Unified  MeetingPlace® 7	Version 7.0, FCS Q2CY10	TBD
Cisco Unified  MeetingPlace 7 Client	Version 7.0, FCS Q2CY10	TBD
Cisco Unified  MeetingPlace 8	Version 8.5, FCS Q4CY10	TBD
Cisco Unified  MeetingPlace 8 Client	Version 8.5, FCS Q4CY10	TBD
Cisco Unified  MeetingPlace Express	Product reached end of  sale; no plans to support on Windows 7 - migrate to Cisco Unified  MeetingPlace 8	Product reached end of  sale; no plans to support on Windows 7- migrate to Cisco Unified  MeetingPlace 8
Cisco UC Integration™ for Microsoft Office  Communicator	Version 7.1.4, FCS Q2CY10 Version 8.0, FCS Q2CY10	• WoW64 - Version 7.1.4, FCS Q2CY10; Version 8.0,  FCS Q2CY10 • Native 64 - Target FCS Q1CY11
Cisco UC Integration  for Cisco WebEx™ Connect	Version 6.5, FCS Q2CY10	• WoW64 - Version 6.5, FCS Q2CY10 • Native 64 - Target FCS Q4CY10
Cisco Unified Video  Advantage	TBD	TBD
Cisco Unity® unified messaging	Version 8.0, FCS Q1CY10	WoW64 - Version 8.0, FCS  Q1CY10
Cisco Unity ViewMail  for Microsoft Outlook (VMO)	Version 8.0, FCS Q1CY10	WoW64 - Version 8.0, FCS  Q1CY10
Cisco Unity Connection  ViewMail for Microsoft Outlook (VMO)	Version 8.0, FCS Q1CY10	WoW64 - Target Version  8.5, FCS Q4CY10
Cisco Unity Connection  ViewMail for IBM Lotus Notes (VMN)	Target Version 8.0.2, FCS  Q2CY10	WoW64 - Target Version  8.0.2, FCS Q2CY10
Cisco Unified  Click-to-Call	Version 8.0, FCS Q2CY10	• WoW64 - Version 8.0, FCS Q2CY10 • Native 64 - Version 8.0, FCS Q2CY10
Cisco Phone Control and  Presence with IBM Lotus Sametime	Version 8.0, FCS Q3CY10.  Dependent on Sametime 8.5.1 Windows 7 support	• WoW64 - Version 8.0, FCS Q3CY10; dependent on  Sametime 8.5.1 Windows 7 support • Native 64 - TBD (Sametime 64-bit plan pending)
Cisco Click-to-Call and  Conference with IBM Lotus Sametime	By Version 8.5, FCS  Q4CY10. Dependent on Sametime 8.5.1 Windows 7 support	• WoW64 - By Version 8.5, FCS Q4CY10; dependent  on Sametime 8.5.1 Windows 7 support • Native 64 - TBD (Sametime 64-bit plan pending)
Cisco Unified  MeetingPlace Click to Conference with IBM Lotus Sametime Instant  Messaging	Version 8.5, FCS Q4CY10.  Dependent on Sametime Windows 7 support	TBD
Cisco Unified  MeetingPlace with IBM Lotus Sametime Web	Version 8.5, FCS Q4CY10.  Dependent on Sametime Windows 7 support	TBD
Cisco Unified Messaging  with IBM Lotus Sametime	Version 8.0, FCS Q3CY10  Dependent on Sametime 8.5.1 Windows 7 support	• WoW64 - Version 8.0, FCS Q3CY10; dependent on  Sametime 8.5.1 Windows 7 support • Native 64 - TBD (Sametime 64-bit plan pending)

Hailey

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