EMP3 - MCU Registration

[hpatel]

I have a question about capturing logs and debugs.

In my IPVC setup, the EMP3 card keeps loosing its registration with the MCU aprox every 30 days. The EMP3 itself stays up and pingable.

Any ideas why? Is there something I can capture either on the MCU or on the EMP3 that tells my why the registration drops.

[a-vazquez]

What software versions are you running on both the MCU and EMP? The software for those units comes as a matched set. If by chance the EMP version does not match the MCU version you can have registration problems. I would also double check that the IP address and subnetmask are set properly on each unit. You can also check basic IP connectivity by trying to ping the MCU from the EMP and visa versa. To ping, you will need to telnet to the unit and type the following from the prompt ----- Ping "ip.of.mc.u" or ping

"ip.of.em.p"

The basic idea is that you have to enclose the IP of the unit it quotes.