one of our call managers is not working and we need to forward a number that is pointing to to before it. The call comes into our 3945 gateway. How can I make a translation rule or add a dial peer on the gateway to forward that number back out to our SIP provider?
Contact Center users dial out/call customers from their computers via a desktop based application like Cisco Finesse Agent / CAD (Cisco Agent Desktop) application or any other 3rd party application.As per organizational process the requirement is ...
i want share with you my setup, how i configure TMS 15.6.0 with SQL 2012:
-first of all this deployment design in LAB just for practice, my deployment contain SQL and TMS in same server if you need to install TMS in another server yo...