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494
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10
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FXO card not recognized

Eduardo AYALA
Level 1
Level 1

I just installed a card into a 3850 router, when I tried to configure the card with:

voice-card 0

I get not "not recognized"

I have tried 1, 2, 3 and 4 no luck.

When I do sh ver I see the card.

Thanks,

EA

3 Replies 3

Adrian Saavedra
Level 7
Level 7

Hi friend,

Please check with show diag if you have PVDM installed. If not, it is possible that you can't configure the card.

Please check this links:

High-Density Packet Voice Digital Signal Processor Module:

http://www.cisco.com/en/US/prod/collateral/routers/ps5854/product_data_sheet0900aecd8016e845_ps3115_Products_Data_Sheet.html

PVDM installation and removal:

http://www.cisco.com/en/US/docs/routers/access/3800/hardware/installation/guide/38comp.html#wp1008782

Check for keywords 'DSP' or 'PVMD' in this 3800 ISR product data sheet:

http://www.cisco.com/en/US/prod/collateral/routers/ps5855/product_data_sheet0900aecd8016a8e8.html

Regards,

- adrián.

Hi EA,

This has to be an issue of No/Insufficient PVDM on the router.

First check that your router is installed with minimum IP Voice Feature Set of IOS and then check if you have PVDMs installed on the router.

Kindly send show version ad show diag outputs.

-> Sushil

Yes, and thanks.

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