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Greeting problem in Cisco Unity 5.0

Hi

i am facing a strange problem is that

when call goes to voice its give below mentioned problem

1) it say welcome greeting what ever has been personalize buy on the particular subscriber.

2) then it says please say your message after the tone u say your voice mail massage

3) problem come her is that it automatically send the voice mail on top of that it say sorry goodbye then again it start repeating the greeting

also 1 more problem is that or repeat all that thing again.

4) in the default behavior it say press 1 for send 3 repeat

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