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New Member

How do I auto-append the outgoing prefix to missed calls?

Hi, in my list of missed calls, it shows XXX-XXXX and when I hit the dial softkey, it tries to dial it exactly as it appears. But it needs to have a 9 prefix to get an outside line. Anyone know how to automatically prepend the 9 or some way to make the incomming call look like it came from 9XXX-XXXX so that it dials out properly? Thanks in advance!

1 ACCEPTED SOLUTION

Accepted Solutions
Bronze

Re: How do I auto-append the outgoing prefix to missed calls?

Under Service -> Service Paramter choose the Call manager service.

Click the Advanced button, and search for national prefix. In there add the 9.

9 REPLIES
Super Bronze

Re: How do I auto-append the outgoing prefix to missed calls?

Hi

There's a few ways to achieve this depending on whether you are running CME, CM with MGCP on the GW, or H323 on the gateway - which is your scenario?

Let me know any I'll help you out.

Aaron

p.s. please rate helpful posts...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
New Member

Re: How do I auto-append the outgoing prefix to missed calls?

The same thing happens to me.

I'm running CM 4.0(2a)sr1 with MGCP gateway (3745- IOS 12.3a(10).

I'm very interested.

Please post your suggestions.

thanks,

reggier

Bronze

Re: How do I auto-append the outgoing prefix to missed calls?

hi,

you can add prefixes for your incoming call type under:

ccm service parameters--> Advanced --> National, International, Unknown number prefix.

greetings

mehmet

New Member

Re: How do I auto-append the outgoing prefix to missed calls?

Hi Aaron,

I am running CM 4.1(3)sr1 with MGCP.

Thanks!

Bronze

Re: How do I auto-append the outgoing prefix to missed calls?

Under Service -> Service Paramter choose the Call manager service.

Click the Advanced button, and search for national prefix. In there add the 9.

New Member

Re: How do I auto-append the outgoing prefix to missed calls?

If I add the 9 in the national prefix, will this affect all of my outgoing calls ?? (ex: users will no longer be required to dial 9) ??

New Member

Re: How do I auto-append the outgoing prefix to missed calls?

Would appreciate information on how this could work with H323.

New Member

Re: How do I auto-append the outgoing prefix to missed calls?

This worked for me, below example appends the 90 to the incoming calling number and does not replace it.

voice translation-rule 1

rule 1 // /90/

!

voice translation-profile Incoming

translate calling 1

!

dial-peer voice 1 pots

incoming dialed-number .

translation-profile Incoming

New Member

Re: How do I auto-append the outgoing prefix to missed calls?

hi,

I managed to make it work (prefending 0 in my case) when I put the translation profile in the voice-port. I must say that your post had pointed me to the right direction.

Cheers.

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