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HOW TO DISABLE IVR ON 3525-GW

droessler
Level 1
Level 1

How do I disable the IVR on the 3525 IPVC Gateway? I currently only have one internal endpoint with e.164 of 1000. I would currently like all calls to automatically go the that endpoint. It is an iPower 970 room system H323.

Here is the route:

ISDN Net-----3525-GW-----3510 MCU-----| 2610 MCM/GK |------Endpoint 1000

Any ideas or suggestions would be greatly appreciated. Thanks

1 Reply 1

sachon
Level 1
Level 1

IVR on the 3525 is an optionable item in the software utility provided with the box. Simply uncheck the IVR box in the utility. As an alternative, you can use DID or default route to your specific endpoint - both are similarly optionable in the utility.

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