When I'm connected to a remote site using the same ISP, i can connect through VPN and the Ip communicator register with the CME. But when I'm on a different ISP, through the VPN tunnel I can ping the TFTP server(CME0 but the IP communicator cannot register.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...