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IP phone only giving 1 ring tone before connecting

Sharin Taib
Level 1
Level 1

I am having an issue with a set of IP phones. All numbers give me 1 ring tone before connecting immediately and as such, the call doesn't actually get through. We tried looking to the call history for any errors but there was none. The route from the destination to the voice gateway is fine so there is something else that I am missing. Does anyone have an idea of where I should begin? Thanks!

1 Reply 1

ronpatel
Level 8
Level 8

HI

What phone are you seeing the problem. What is the call control system you are using.

Have you enabled auti anwer in the ip phones.

Regards

Ronak Patel

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.