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Community Member

IPVC-3515-MCU24 bad quality with Tandberg endpoint

Hi,

We have a IPVC-3515-MCU24 with software version 5.6 registered to a Cisco Gatekeeper (12.4(25)) We also have Tandberg MXP endpoints registered to this gatekeeper. The MCU is configured with a HD/SD Continuous Presence with 720p enabled.

The problem is that when we create a conference with any Tandberg endpoint the resolution never reachs 720p even when we have 2048Kbps.

The Tandberg endpoint is already set to use sharpness resolution.

Thank you in advance!

3 REPLIES
Silver

Re: IPVC-3515-MCU24 bad quality with Tandberg endpoint

In the configuration of the Tandberg endpoints, under Endpoint configuration -> Call Quality -> AAC-LD should be disabled. Also, under Endpoint configuration -> Motion quality -> Natural Video threshold should be off.

Also reduce MTU size in MCU to 1400.

Community Member

Re: IPVC-3515-MCU24 bad quality with Tandberg endpoint

Hi. Thank you for your answer.

One more question, what is the maximum resolution that you can reach with Tandberg endpoints?

Now i have w480p MCU-->Endpoint and w280p Endpoint-->MCU using 512Kbps.

Thank you,

Fernando Cesar

Community Member

Re: IPVC-3515-MCU24 bad quality with Tandberg endpoint

where do you reduce MTU size in MCU?

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