Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

MOH over IP

Hi All,

I am using CME with SIP trunking for outbound call. the people in the other end of call complain about the MOH loudiness. How can I reduce the MOH volume in this situation?

thanks

Alex

1 REPLY
Hall of Fame Super Red

Re: MOH over IP

Hi Alex,

Unfortunately you will have to redo the audio file. Have a look;

The volume level of a MOH file cannot be adjusted through the Cisco IOS software, so it cannot be changed once the file is loaded into the flash memory of the router. To adjust the volume level of a MOH file, edit the file in an audio editor prior to downloading the file to router flash memory.

From this CME doc;

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_configuration_guide_chapter09186a00804ad866.html#wp2175028

Hope this helps! Sorry :(

Rob

134
Views
0
Helpful
1
Replies
CreatePlease to create content