We have in our company(ISP) a videoconference network that consists of 35 videoconference points connected to a central point consisting of a Cisco 7200 gatekeeper, a Cisco IP/VC 3540 videoconference system with a MCU MC06A. The equipment from these 35 points are 23 ViaVideo II systems, 10 PictureTel 550 video systems and 2 PictureTel 600 Series video systems(from 2 main points). Ok. What is the problem? A videoconference session is taking place with all these 35 points connected(without problems). Surposing site number 2(a ViaVideo) is talking with one main site(a PictureTel 600) but suddenly a crashing noise appears(for less than 1 second) and video switchs to another site, for example site number 24. We see that site number 24 doesn't have his microphone connected. After some minutes it happens again and video switchs to another site(only video - audio is muted at that site). Something it's going wrong. All sites have good connection between them.
Any idea what's the matter? Or where I can found exact information about this?
Thanks, irisrios. I will try tomorrow. One question: Do I need to execute these commands every time after a reset of the Cisco IP/VC 3540? For example any options modified in the configuration on the Administrator page can be uploaded in the memory just clicking on "Upload". But in this case I'm not sure that IP/VC will remember the new settings after executing the commands to modify switching modes.
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The short answer is that you don't.... That isn't entirely true while at
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