In a deployment where CallManager is integrated with AD, and AD has been configured by the administrator such that all users (administrative,general, etc.) are under "Users", is there a way to filter which users are shown on the IP phones under Corporate Directory so that all of the Administrative users do not show up there?
Moving unwanted objects out of the Users OU will work if your integration is set to look only at that OU. Many times people allow CCM to look at an entire domain. In this case this solution will not work. You can either use CiscoPrivateUser in the description field or deny all permissions to the object for the directory integration account.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...