TelePresence and Video Infrastructure

Resolved! Webex Room Kit Mini w/TelePresence Touch not getting IP address

Main issue: The Webex Room Kit Mini is pulling an IP address, but the TelePresence Touch unit, which is connected to the Room Kit's dedicated Touch port (which I assume acts at least as a pass-through network port) is not (it's getting a 169.254.x.x...

Touch 10 boot looping on RoomOS 11.15 with IPv6 DNS server address

EnvironmentRoom KitRoomOS 11.15.1.6Registered to WebexTouch 10After installing the RoomOS 11.15.1.6 update, my Touch 10 was unable to boot to the home screen, getting stuck at the Cisco logo screen and rebooting constantly. It did not have this issue...

CMS 3.2 version, certificates

Hi, everybody,The certificate cms expired, tell me how to change it (cms.cern and web bridge trust.car). There is a pfx file and a password for it. As I suppose it is necessary to build a chain. Is there any instruction on this issue or tell me what ...

Resolved! Detailed Incoming and Outgoing Calls

Does anyone know of a report that gives the most detailed level of data for incoming and outgoing calls?

RoomOS 11 Halfwake Event Trigger for Signage

We have many Webex Room Kits throughout our institution and are in the process of moving to OS 11.9.3.1. Since moving to OS11, we've needed to disable the On Screen Display (OSD) in order to properly show a wallpaper with instructions for using the s...

Cisco Navigator pannel didnot connect to the network

Hi, i installed newly cisco codec room kit plus and connected Cisco Navigator pannel but in the network option I am getting an error that "Has not yet received DNS address from DHCP" what is the reason behind this .... ethernet is okay ....what is th...

Resolved! RoomKit EQ lack of HDMI audio

Hello, reading the datasheet and admin guides of a Roomkit EQ lead us to interpret that it cames with HDMI audio out, but after some tests our technician found that the audio is not working on HDMI outputs, only the embedded QuadCam speakers provides...

Cisco Ceiling Mic, Can you direct them at each other?

Hi Community, I'm looking at designing a space and my question is can you direct the ceiling microphones towards each other or does this cause a problem? i've looked at every design showcasing them on Workspace and online and not once is there two ce...

Problems with Cisco sx80, Camaras p60 y Crestron

Hi, we have a configuration with a Cisco Sx80 + Touch 10, 2 cisco P60 cameras, and a Creston 300 with an Android tablet and Creston Go Software.The monitors, Android Tablet, the Creston, are on a switch with a 172.xxx subnet and the cameras and the t...

Copying Touch10 tablet to Navpad..?

We have one conference room with a Cisco Room Kit and a Touch10 connected with the MSTeams app on the home screen. The other conference room has an SX80 codec with another Touch10 tablet except this room's tablet does NOT have the Teams app. What is ...

TTC5-06 Mic Compatibility

Is the CAB-MIC20-EXT compatible with CS-CODEC-EQ- K9+?

P60 Camera - control protocol?

Hey all, we're upgrading some of our conference rooms, and I have some P60 cameras are just getting shoved in a cupboard never to see the light of day again. The optics on these camera's is amazing, so it seems like a waste to me for this to happen. ...

Cisco precision 60 camera direct connect to laptop

hello all,I recently acquired an old precision 60 camera that was in a container with other broken items. I'm not sure what if anything if wrong with it, but I am trying to see if it works. I do not have the sx80 codec or any other hub for connecti...

Codec plus and HDMI passthrough / Call from laptop

HeyAt work we have a Cisco Codec Plus and a Quad camera.We mostly use MS Teams, and then I saw this video online:https://www.youtube.com/watch?v=x5DQLGZ1oBs&t=686sAn admin can enable the function, connect a HDMI to a INOGINI device and audio from the...