Buy or Renew
Buy or Renew
Cisco + Splunk: It’s a new day for your data. Learn more.
 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
472
Views
0
Helpful
2
Replies

One way voice problem with ATA and AS5300 IOS 12.2(11T)

vkangin
Level 1
Level 1

‎10-12-2002 10:52 PM - edited ‎03-17-2019 07:54 PM

We use to work fine with ATA-GK-AS5300 IOS12.2(10a) but after upgarade IOS to 12.2(11T) setup of the call going well but voice always available only in one direction from AS5300 to ATA186. I'm sure that is not a codec issue because I did try four different codecs (g723, g729, g711alaw and g711ulaw) and the problem still there, however downgrade of IOS helps. So, I guess that must be a some configuration issue on AS5300 box in order to solve this problem. Please advice what that can be?

Thanking in advance,

Vladimir

Labels:
0 Helpful
2 Replies 2

thusain
Level 4
Level 4

‎10-14-2002 11:20 AM

What happens is that the ATA closes the logical channel soon after it is opened when interacting with gateways running 12.2.11T.

There is a DDTS opened on this issue : CSCdy36046

This is fixed in ATA version 2.16 I believe. That will solve your problem.

0 Helpful

vkangin
Level 1
Level 1
In response to thusain

‎10-14-2002 11:57 AM

I would like to configure GW and keep backwards compatibility with old ATAs. Do you know how that can be done?

Thanking in advance,

Vladimir

0 Helpful
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Customers Also Viewed These Support Documents