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New Member

Problem CUCM and CUCMIMP

Hi all,

 

When i go to service ability -> TOOLS -> ControlCenter - Feature Services and select my CUCM IM & Presence server i get this error:

Connection to the Server cannot be established(Certificate Exception)

 

Anyone knows what it is and how to resolve?

 

Thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions
Bronze

 If you have DNS enabled try

 

If you have DNS enabled try pointing to the DNS name of the server

 

Failing that try, 

1. Clear browser cache, delete the certificate cache for the servers as well

2. Restart the Cisco Tomcat service (you can do this when SSH into the server)

3. Regenerate the server certificate and then restart the tomcat service (SSH also)

5 REPLIES
Bronze

 Does this occur from all

 

Does this occur from all computers? also tried a different web browser?

New Member

Yes for both questions.I dont

Yes for both questions.

I dont know what to do.

Regards

Bronze

 If you have DNS enabled try

 

If you have DNS enabled try pointing to the DNS name of the server

 

Failing that try, 

1. Clear browser cache, delete the certificate cache for the servers as well

2. Restart the Cisco Tomcat service (you can do this when SSH into the server)

3. Regenerate the server certificate and then restart the tomcat service (SSH also)

New Member

This solved my problem.

This solved my problem.

 

Thanks

Cisco Employee

Please post in the right

Please post in the right place, this is VIDEO over IP

HTH

java

if this helps, please rate

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