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problem with picture using VT advantage

artemkozlov
Level 1
Level 1

Hi!

I have several IP-phones and IP-communicators with cameras (VT advantage). Everything works fine except one communicator.

On this PC during "video check" and conversation picture on "remote" window is separated into four parts with the same oblong image. Other side of conversation has beautiful remote and local pictures.

version of commumicator - 2.0.1a

version of cuva - 2.0.2

Is this problem with software on PC?

Or is this problem with packet loss across connection?

Thank you and

Best Regards,

Artem

1 Reply 1

sbilgi
Level 5
Level 5

Try reinstalling the ip communicator.

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