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Problem with Received Calls in Call History

Hello Experts,

I have a 7920 and a 7960 configured in shared line. When I receive a call and take it from the 7960 I don?t have an entry in the 7920 for this call.

Is this possible to have it also in the 7920 displayed.

Thanks a lot for help.

Best regards

Klaus

1 REPLY
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Re: Problem with Received Calls in Call History

The default behavior for CCM versions up to 4.1 (and it's packaged phone loads) is this:

The phone that answers the call will have it logged as a recieved call.

The phone that does not answer will have it logged as a missed call.

Call history is stored locally on the phone. I am not aware of a utility for CCM that would change the category the call is logged to after answered on another device.

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