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Problems after Content Mgr upgrade

I upgraded to CM version 3.5.0.23 today and I'm now having problems accessing certain portions of the software. For example, when I click on the OnDemand programs link I get the following error:

Internal Error

IP/TV Content Manager has encountered an internal error.

Contact Technical Support at Cisco Systems at the URL:

http://www.cisco.com/iptv/support.html

java.lang.NullPointerException:

at com.precept.cm.servlet.CMProgram.ListODPrograms(CMProgram.java:4082)

at com.precept.cm.servlet.IptvCM.service(IptvCM.java:1159)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)

at org.apache.jserv.JServConnection.processRequest(Compiled Code)

at org.apache.jserv.JServConnection.run(Compiled Code)

at java.lang.Thread.run(Compiled Code)

Any ideas?

Thanks,

Rich

1 REPLY
Silver

Re: Problems after Content Mgr upgrade

What is the Windows OS version you are running? Try upgrading to Service pack 6a if you are running some older verion.

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