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New Member

Problems with DMM 5.0.0.5 Setup / Install

Got our Digital Media Manager and Video Portal servers in and went through the FirstBoot setup / configuration on both and things appear fine. Video portal is up and working, the Digital Media Manager however is having issues. I can get to the login page and I login with superuser account but then I get an error and can't proceed any further. Tried rebooting to no avail. Also tried with Java cache enabled and disabled just to rule things out.

Error is:

The Application encountered an exception ( code : 500 ) :: edu.yale.its.tp.cas.client.CASAuthenticationException: Unabl

Resource /dmsadmin/main.jsp

Error javax.servlet.ServletException: edu.yale.its.tp.cas.client.CASAuthenticationException: Unable to validate ProxyTicketValidator [[edu.yale.its.tp.cas.client.ProxyTicketValidator proxyList=[null] [edu.yale.its.tp.cas.client.ServiceTicketValidator casValidateUrl=[https://10.61.100.156:8443/cas/serviceValidate] ticket=[ST-2-yFF6wZbfdFmiWZJ4EhpqgduqTRAoCwarDwf-20] service=[https%3A%2F%2F10.61.100.156%3A8443%2Fdmsadmin%2Fmain.jsp] renew=false]]]

Description

edu.yale.its.tp.cas.client.filter.CASFilter.doFilter(CASFilter.java:382)

org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)

org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)

--------------------------------------------------------------------------------root cause: [edu.yale.its.tp.cas.client.CASAuthenticationException] Unable to validate ProxyTicketValidator [[edu.yale.its.tp.cas.client.ProxyTicketValidator proxyList=[null] [edu.yale.its.tp.cas.client.ServiceTicketValidator casValidateUrl=[https://10.61.100.156:8443/cas/serviceValidate] ticket=[ST-2-yFF6wZbfdFmiWZJ4EhpqgduqTRAoCwarDwf-20] service=[https%3A%2F%2F10.61.100.156%3A8443%2Fdmsadmin%2Fmain.jsp] renew=false]]]

edu.yale.its.tp.cas.client.CASReceipt.getReceipt(CASReceipt.java:52)

edu.yale.its.tp.cas.client.filter.CASFilter.getAuthenticatedUser(CASFilter.java:456)

edu.yale.its.tp.cas.client.filter.CASFilter.doFilter(CASFilter.java:379)

org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

GET Query ticket=ST-2-yFF6wZbfdFmiWZJ4EhpqgduqTRAoCwarDwf-20

1 REPLY
New Member

Re: Problems with DMM 5.0.0.5 Setup / Install

Did you upgrade from 4.1?

When and what version license did you install?

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