cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1150
Views
0
Helpful
6
Replies

PSTN Voice gateway Port hang

ciscodfp
Level 1
Level 1

Dear

Please find Attached.

We have a Cisco 2911 CME Router  and there is 2 voice card installed each card have 4 FXO lines.

 

 The Most of  days we won’t be able to get both incoming and outgoing calls. unless Re Plug the PSTN line From Voice card. 

 

There is one of Voice mail card installed and incoming calls reach into 500. (ISM-SRE-300-K9)

 

The issue its happening, when receive Incoming call from outside. Call duration showing sometime days as it hang Mode.

 


show inventory


NAME: "CISCO2911/K9 chassis", DESCR: "CISCO2911/K9 chassis"
PID: CISCO2911/K9 , VID: V02 , SN: FCZ1513213G

NAME: "2nd generation four port FXO voice interface daughtercard on Slot 0 SubSlot 0", DESCR: "2nd generation four port FXO voice interface daughtercard"
PID: VIC2-4FXO , VID: V04 , SN: FOC15121086

NAME: "2nd generation four port FXO voice interface daughtercard on Slot 0 SubSlot 1", DESCR: "2nd generation four port FXO voice interface daughtercard"
PID: VIC2-4FXO , VID: V04 , SN: FOC151210CX

NAME: "PVDM3 DSP DIMM with 16 Channels on Slot 0 SubSlot 4", DESCR: "PVDM3 DSP DIMM with 16 Channels"
PID: PVDM3-16 , VID: V01 , SN: FOC15094V2J

NAME: "Internal Services Module with Services Ready Engine on Slot 0", DESCR: "Internal Services Module with Services Ready Engine"
PID: ISM-SRE-300-K9 , VID: V02 , SN: FOC1813260K

NAME: "C2911 AC Power Supply", DESCR: "C2911 AC Power Supply"
PID: PWR-2911-AC , VID: V03, SN: AZS145202G9

 

IOS :


c2900-universalk9-mz.SPA.152-2.T.bin

 

CME Version Details:

 


KHJ-BLD-B-VGI#sh telephony-service
CONFIG (Version=9.0)
=====================
Version 9.0
Max phoneload sccp version 17
Max dspfarm sccp version 18
Cisco Unified Communications Manager Express
For on-line documentation please see:
http://www.cisco.com/en/US/products/sw/voicesw/ps4625/tsd_products_support

 

 

Following is the configuration on the voice-port.

 

 

control-plane
!
!
voice-port 0/0/0
supervisory disconnect dualtone mid-call
cptone BE
timeouts call-disconnect 0
timeouts wait-release 1
connection plar opx 500
impedance complex2
description to 0115405171-central
caller-id enable
caller-id alerting line-reversal
caller-id alerting dsp-pre-allocate
!
voice-port 0/0/1
supervisory disconnect dualtone mid-call
cptone BE
timeouts call-disconnect 0
timeouts wait-release 1
impedance complex2
description to cent5453061
caller-id enable
caller-id alerting line-reversal
caller-id alerting dsp-pre-allocate
!
voice-port 0/0/2
supervisory disconnect dualtone mid-call
cptone BE
timeouts call-disconnect 0
timeouts wait-release 1
impedance complex2
description ***port Not assigned***
caller-id enable
caller-id alerting line-reversal
caller-id alerting dsp-pre-allocate
!
voice-port 0/0/3
supervisory disconnect dualtone mid-call
cptone BE
timeouts call-disconnect 0
timeouts wait-release 1
impedance complex2
description ***port Not assigned***
caller-id enable
caller-id alerting line-reversal
caller-id alerting dsp-pre-allocate
!
voice-port 0/1/0
supervisory disconnect dualtone mid-call
cptone BE
timeouts call-disconnect 0
timeouts wait-release 1
impedance complex2
description to 0115405171-central
caller-id enable
caller-id alerting line-reversal
caller-id alerting dsp-pre-allocate
!
voice-port 0/1/1
supervisory disconnect dualtone mid-call
cptone BE
timeouts call-disconnect 0
timeouts wait-release 1
connection plar opx 111
impedance complex2
description to 0115405177_ibrahim
caller-id enable
caller-id alerting line-reversal
caller-id alerting dsp-pre-allocate
!
voice-port 0/1/2
supervisory disconnect dualtone mid-call
cptone BE
timeouts call-disconnect 0
timeouts wait-release 1
impedance complex2
description to cent5453036
caller-id enable
caller-id alerting line-reversal
caller-id alerting dsp-pre-allocate
!
voice-port 0/1/3
supervisory disconnect dualtone mid-call
cptone BE
timeouts call-disconnect 0
timeouts wait-release 1
impedance complex2
description to Fawaz5452047
caller-id enable
caller-id alerting line-reversal
caller-id alerting dsp-pre-allocate
!
!
!
!
no ccm-manager fax protocol cisco
!
!
mgcp profile default
!
!
dial-peer cor custom
name Emergency
name local
name mobile
name national
name Tollfree
!
!
dial-peer cor list Emergency
member Emergency
!
dial-peer cor list local
member local
!
dial-peer cor list mobile
member mobile
!
dial-peer cor list national
member national
!
dial-peer cor list Tollfree
member Tollfree
!
dial-peer cor list External
member Emergency
member local
member mobile
member national
member Tollfree
!
dial-peer cor list Internal
member Emergency
member local
member Tollfree
!
!
dial-peer voice 511 voip
destination-pattern 511
session target ipv4:172.30.144.2
dtmf-relay h245-alphanumeric
codec g711ulaw
!
dial-peer voice 100 voip
destination-pattern 200
progress_ind setup enable 3
modem passthrough nse codec g711ulaw
session target ipv4:172.30.144.36
incoming called-number .
dtmf-relay h245-alphanumeric
codec g711ulaw
fax rate disable
no vad
!
dial-peer voice 2 voip
incoming called-number .
!
dial-peer voice 1 voip
destination-pattern 1..
session target ipv4:172.30.144.2
codec g711ulaw
no vad
!
dial-peer voice 10 pots
corlist outgoing External
description Gateway0115402979
destination-pattern 9T
port 0/0/0
!
dial-peer voice 11 pots
corlist outgoing External
description Gateway011542047
destination-pattern 9T
port 0/0/1
!
dial-peer voice 12 pots
corlist outgoing External
destination-pattern 9T
port 0/0/2
!
dial-peer voice 13 pots
corlist outgoing External
destination-pattern 9T
port 0/0/3
!
dial-peer voice 14 pots
description Gateway0115405171
destination-pattern 0T
port 0/1/0
!
dial-peer voice 15 pots
description Gateway0115405177
destination-pattern 0T
port 0/1/1
!
dial-peer voice 16 pots
destination-pattern 9T
port 0/1/2
!
dial-peer voice 17 pots
destination-pattern 9T
port 0/1/3
!
dial-peer voice 501 voip
description ***Voicemail pilot**
destination-pattern 501
session protocol sipv2
session target ipv4:172.30.144.3
dtmf-relay rtp-nte
codec g711ulaw
no vad
!
dial-peer voice 512 voip
service aa
incoming called-number 511
dtmf-relay h245-alphanumeric
codec g711ulaw
!
dial-peer voice 500 voip
description ***AA pilot**
destination-pattern 500
session protocol sipv2
session target ipv4:172.30.144.3
dtmf-relay rtp-nte
codec g711ulaw
no vad
!
dial-peer voice 503 voip
description ***AA Record pilot**
destination-pattern 503
session protocol sipv2
session target ipv4:172.30.144.3
dtmf-relay rtp-nte
codec g711ulaw
no vad
!
!
!
!
gatekeeper
shutdown
!
!
telephony-service
video
no auto-reg-ephone
authentication credential admin
max-ephones 57
max-dn 100
ip source-address 172.30.144.2 port 2000
max-redirect 5
system message DFP
url services http://172.30.144.3/voiceview/common/login.do
url authentication http://172.30.144.2/CCMCIP/authenticate.asp
modem passthrough nse payload 98
cnf-file location flash:
load 7945 SCCP45.9-2-1S
load 7965 term65.default
load 6921 SCCP69xx.9-4-1-3SR3
time-zone 31
voicemail 501
max-conferences 8 gain -6
moh "music-on-hold.au"
web admin system name admin secret 5 $1$H7Vl$SBxAauh9n1n1qsIzxJl93/
dn-webedit
time-webedit
transfer-system full-consult
transfer-pattern 1..
secondary-dialtone 9
create cnf-files version-stamp 7960 Apr 25 2018 04:42:28 

 

Seeking a solutions.

 

Regards

DFP

6 Replies 6

R0g22
Cisco Employee
Cisco Employee
What is the output for "show voice port summary" and "show voice call summary" ? Does it happen for every call or is it intermittent ? Do your inbound calls get intercepted by the B-ACD script ?

Dear 

 

Thanks For your Reply.

Kindly review attached "cisco 2911 Configuration File"

 

Before we are using Auto Call Attendant By ACL Script. Now we had installed a Voice mail ISM-SRE-300-K9 Card . After installation the call hang issue is being faced.

 

Right Now , No one using Telephone Lines. but as we can see here still some Incoming Session active.

KHJ-BLD-B-VGI#   show voice call status
CallID CID ccVdb Port Slot/DSP:Ch Called # Codec MLPP Dia l-peers
0x2A6F 1D1D 0x2D2019E0 50/0/1.0 0530950520 g711ulaw 20001/15
0x2A70 1D1D 0x2C5E042C 0/1/1 0/1:1 *0530950520 g711ulaw 15/2000 1
1 active call found

 

 

 

KHJ-BLD-B-VGI# show voice call summary
PORT CODEC VAD VTSP STATE VPM STATE
============== ========= === ==================== ======================
0/0/0 - - - FXOLS_ONHOOK
0/0/1 - - - FXOLS_ONHOOK
0/0/2 - - - FXOLS_ONHOOK
0/0/3 - - - FXOLS_ONHOOK
0/1/0 - - - FXOLS_ONHOOK
0/1/1 g711ulaw n S_CONNECT FXOLS_OFFHOOK
0/1/2 - - - FXOLS_ONHOOK
0/1/3 - - - FXOLS_ONHOOK
50/0/1 .1 g711ulaw n S_CONNECT EFXS_CONNECT
50/0/1 .2 - - - EFXS_ONHOOK
50/0/2 .1 - - - EFXS_ONHOOK
50/0/2 .2 - - - EFXS_ONHOOK
50/0/3 .1 - - - EFXS_ONHOOK
50/0/3 .2 - - - EFXS_ONHOOK
50/0/4 .1 - - - EFXS_ONHOOK
50/0/4 .2 - - - EFXS_ONHOOK
50/0/5 .1 - - - EFXS_ONHOOK
50/0/5 .2 - - - EFXS_ONHOOK
50/0/6 .1 - - - EFXS_ONHOOK
50/0/6 .2 - - - EFXS_ONHOOK
50/0/7 .1 - - - EFXS_ONHOOK
50/0/7 .2 - - - EFXS_ONHOOK
50/0/8 .1 - - - EFXS_ONHOOK
50/0/8 .2 - - - EFXS_ONHOOK
50/0/9 .1 - - - EFXS_ONHOOK
50/0/9 .2 - - - EFXS_ONHOOK
50/0/12 .1 - - - EFXS_ONHOOK
50/0/12 .2 - - - EFXS_ONHOOK
50/0/13 .1 - - - EFXS_ONHOOK
50/0/13 .2 - - - EFXS_ONHOOK
50/0/14 .1 - - - EFXS_ONHOOK
50/0/14 .2 - - - EFXS_ONHOOK
50/0/15 .1 - - - EFXS_ONHOOK
50/0/15 .2 - - - EFXS_ONHOOK
50/0/16 .1 - - - EFXS_ONHOOK
50/0/16 .2 - - - EFXS_ONHOOK
50/0/17 .1 - - - EFXS_ONHOOK
50/0/17 .2 - - - EFXS_ONHOOK
50/0/18 .1 - - - EFXS_ONHOOK
50/0/18 .2 - - - EFXS_ONHOOK
50/0/19 .1 - - - EFXS_ONHOOK
50/0/19 .2 - - - EFXS_ONHOOK
50/0/20 .1 - - - EFXS_ONHOOK
50/0/20 .2 - - - EFXS_ONHOOK
50/0/21 .1 - - - EFXS_ONHOOK
50/0/21 .2 - - - EFXS_ONHOOK
50/0/22 .1 - - - EFXS_ONHOOK
50/0/22 .2 - - - EFXS_ONHOOK
50/0/23 .1 - - - EFXS_ONHOOK
50/0/23 .2 - - - EFXS_ONHOOK
50/0/24 .1 - - - EFXS_ONHOOK
50/0/24 .2 - - - EFXS_ONHOOK
50/0/25 .1 - - - EFXS_ONHOOK
50/0/25 .2 - - - EFXS_ONHOOK
50/0/26 .1 - - - EFXS_ONHOOK
50/0/26 .2 - - - EFXS_ONHOOK
50/0/27 .1 - - - EFXS_ONHOOK
50/0/27 .2 - - - EFXS_ONHOOK
50/0/28 .1 - - - EFXS_ONHOOK
50/0/28 .2 - - - EFXS_ONHOOK
50/0/30 .1 - - - EFXS_INIT
50/0/30 .2 - - - EFXS_INIT
50/0/31 .1 - - - EFXS_ONHOOK
50/0/31 .2 - - - EFXS_ONHOOK
50/0/32 .1 - - - EFXS_ONHOOK
50/0/32 .2 - - - EFXS_ONHOOK
50/0/33 .1 - - - EFXS_ONHOOK
50/0/33 .2 - - - EFXS_ONHOOK
50/0/34 .1 - - - EFXS_ONHOOK
50/0/34 .2 - - - EFXS_ONHOOK
50/0/35 .1 - - - EFXS_ONHOOK
50/0/35 .2 - - - EFXS_ONHOOK
50/0/36 .1 - - - EFXS_ONHOOK
50/0/36 .2 - - - EFXS_ONHOOK
50/0/37 .1 - - - EFXS_ONHOOK
50/0/38 .1 - - - EFXS_ONHOOK
50/0/39 .1 - - - EFXS_ONHOOK
50/0/39 .2 - - - EFXS_ONHOOK
50/0/40 .1 - - - EFXS_ONHOOK
50/0/40 .2 - - - EFXS_ONHOOK
50/0/42 .1 - - - EFXS_ONHOOK
50/0/42 .2 - - - EFXS_ONHOOK
50/0/47 .1 - - - EFXS_ONHOOK
50/0/47 .2 - - - EFXS_ONHOOK
50/0/48 .1 - - - EFXS_ONHOOK
50/0/48 .2 - - - EFXS_ONHOOK
50/0/49 .1 - - - EFXS_ONHOOK
50/0/50 .1 - - - EFXS_ONHOOK
50/0/0 .1 - - - S_OPEN_PEND
50/0/44 .1 - - - EFXS_ONHOOK
50/0/44 .2 - - - EFXS_ONHOOK
50/0/53 .1 - - - EFXS_ONHOOK
50/0/53 .2 - - - EFXS_ONHOOK
50/0/29 .1 - - - EFXS_ONHOOK
50/0/29 .2 - - - EFXS_ONHOOK
50/0/10 .1 - - - EFXS_ONHOOK
50/0/10 .2 - - - EFXS_ONHOOK
50/0/11 .1 - - - EFXS_ONHOOK
50/0/11 .2 - - - EFXS_ONHOOK
50/0/41 .1 - - - EFXS_ONHOOK
50/0/41 .2 - - - EFXS_ONHOOK

 

 

 

 

============== ========= === ==================== ============================

 

 

============== ========= === ==================== ============================

=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2018.04.25 20:27:54 =~=~=~=~=~=~=~=~=~=~=~=
show voice port summary
IN OUT
PORT CH SIG-TYPE ADMIN OPER STATUS STATUS EC
=============== == ============ ===== ==== ======== ======== ==
0/0/0 -- fxo-ls up dorm idle on-hook y
0/0/1 -- fxo-ls up dorm idle on-hook y
0/0/2 -- fxo-ls up dorm idle on-hook y
0/0/3 -- fxo-ls up dorm idle on-hook y
0/1/0 -- fxo-ls up dorm idle on-hook y
0/1/1 -- fxo-ls up dorm idle on-hook y
0/1/2 -- fxo-ls up dorm idle on-hook y
0/1/3 -- fxo-ls up dorm idle on-hook y
50/0/1 1 efxs up dorm on-hook idle y
50/0/1 2 efxs up dorm on-hook idle y
50/0/2 1 efxs up dorm on-hook idle y
50/0/2 2 efxs up dorm on-hook idle y
50/0/3 1 efxs up dorm on-hook idle y
50/0/3 2 efxs up dorm on-hook idle y
50/0/4 1 efxs up dorm on-hook idle y
50/0/4 2 efxs up dorm on-hook idle y
50/0/5 1 efxs up dorm on-hook idle y
50/0/5 2 efxs up dorm on-hook idle y
50/0/6 1 efxs up dorm on-hook idle y
50/0/6 2 efxs up dorm on-hook idle y
50/0/7 1 efxs up dorm on-hook idle y
50/0/7 2 efxs up dorm on-hook idle y
50/0/8 1 efxs up dorm on-hook idle y
50/0/8 2 efxs up dorm on-hook idle y
50/0/9 1 efxs up dorm on-hook idle y
50/0/9 2 efxs up dorm on-hook idle y
50/0/12 1 efxs up dorm on-hook idle y
50/0/12 2 efxs up dorm on-hook idle y
50/0/13 1 efxs up dorm on-hook idle y
50/0/13 2 efxs up dorm on-hook idle y
50/0/14 1 efxs up dorm on-hook idle y
50/0/14 2 efxs up dorm on-hook idle y
50/0/15 1 efxs up dorm on-hook idle y
50/0/15 2 efxs up dorm on-hook idle y
50/0/16 1 efxs up dorm on-hook idle y
50/0/16 2 efxs up dorm on-hook idle y
50/0/17 1 efxs up dorm on-hook idle y
50/0/17 2 efxs up dorm on-hook idle y
50/0/18 1 efxs up dorm on-hook idle y
50/0/18 2 efxs up dorm on-hook idle y
50/0/19 1 efxs up dorm on-hook idle y
50/0/19 2 efxs up dorm on-hook idle y
50/0/20 1 efxs up dorm on-hook idle y
50/0/20 2 efxs up dorm on-hook idle y
50/0/21 1 efxs up dorm on-hook idle y
50/0/21 2 efxs up dorm on-hook idle y
50/0/22 1 efxs up dorm on-hook idle y
50/0/22 2 efxs up dorm on-hook idle y
50/0/23 1 efxs up dorm on-hook idle y
50/0/23 2 efxs up dorm on-hook idle y
50/0/24 1 efxs up dorm on-hook idle y
50/0/24 2 efxs up dorm on-hook idle y
50/0/25 1 efxs up dorm on-hook idle y
50/0/25 2 efxs up dorm on-hook idle y
50/0/26 1 efxs up up on-hook idle y
50/0/26 2 efxs up up on-hook idle y
50/0/27 1 efxs up dorm on-hook idle y
50/0/27 2 efxs up dorm on-hook idle y
50/0/28 1 efxs up dorm on-hook idle y
50/0/28 2 efxs up dorm on-hook idle y
50/0/30 1 efxs up up on-hook idle y
50/0/30 2 efxs up up on-hook idle y
50/0/31 1 efxs up dorm on-hook idle y
50/0/31 2 efxs up dorm on-hook idle y
50/0/32 1 efxs up dorm on-hook idle y
50/0/32 2 efxs up dorm on-hook idle y
50/0/33 1 efxs up dorm on-hook idle y
50/0/33 2 efxs up dorm on-hook idle y
50/0/34 1 efxs up dorm on-hook idle y
50/0/34 2 efxs up dorm on-hook idle y
50/0/35 1 efxs up dorm on-hook idle y
50/0/35 2 efxs up dorm on-hook idle y
50/0/36 1 efxs up dorm on-hook idle y
50/0/36 2 efxs up dorm on-hook idle y
50/0/37 1 efxs up dorm on-hook idle y
50/0/38 1 efxs up dorm on-hook idle y
50/0/39 1 efxs up dorm on-hook idle y
50/0/39 2 efxs up dorm on-hook idle y
50/0/40 1 efxs up dorm on-hook idle y
50/0/40 2 efxs up dorm on-hook idle y
50/0/42 1 efxs up dorm on-hook idle y
50/0/42 2 efxs up dorm on-hook idle y
50/0/47 1 efxs up dorm on-hook idle y
50/0/47 2 efxs up dorm on-hook idle y
50/0/48 1 efxs up dorm on-hook idle y
50/0/48 2 efxs up dorm on-hook idle y
50/0/49 1 efxs up dorm on-hook idle y
50/0/50 1 efxs up dorm on-hook idle y
50/0/0 1 efxs up up on-hook idle y
50/0/44 1 efxs up up on-hook idle y
50/0/44 2 efxs up up on-hook idle y
50/0/53 1 efxs up up on-hook idle y
50/0/53 2 efxs up up on-hook idle y
50/0/29 1 efxs up up on-hook idle y
50/0/29 2 efxs up up on-hook idle y
50/0/10 1 efxs up dorm on-hook idle y
50/0/10 2 efxs up dorm on-hook idle y
50/0/11 1 efxs up dorm on-hook idle y
50/0/11 2 efxs up dorm on-hook idle y
50/0/41 1 efxs up dorm on-hook idle y
50/0/41 2 efxs up dorm on-hook idle y

PWR FAILOVER PORT PSTN FAILOVER PORT
================= ==================

KHJ-BLD-B-VGI#

 

 

1. The hang issue its happening Every day . Every Morning we are unplug and reconnect the PSTN Lines from Voice gateway card. after that we can call outside and able to receive incoming call over Central Pilot which is configured over ISM-SRE-300-K9

 

2. once PSTN Voice gateway hang , unable to hear welcome sound which is preconfigured auto attendant system

 

If both the port summary and call summary were taken at the same time and the call was stuck this is not a port issue. I see the call still connected in call summary output -

0/1/1 g711ulaw n S_CONNECT FXOLS_OFFHOOK

But I don't see the call in the port summary output i.e. the port is on-hook

0/1/1 -- fxo-ls up dorm idle on-hook y

Looking at your config, I don't thing you are using B-ACD. Your config for that part is incomplete. Further, your plar config under the port 0/1/1 is 111 which from the IOS perspective will route the call using the following dial-peer -

!
dial-peer voice 1 voip
destination-pattern 1..
session target ipv4:172.30.144.2
codec g711ulaw
no vad
!

Who is "172.30.144.2" ?

Hi Mr. Nipun Singh Raghav,

Thanks for your Support .

 

Before i suspect, voice gateway port hang issue due to the Physical port , That is why i alter the PSTN Line to into Different Voice gateway Port and change both connection Plar , dial peer out going Lines and necessary settings.

However later realize its not a problem with Port , because even alter the voice gateway port and reconfigure to required change , again the same issue which is voice card hang after a couple of hours. Probably its happening some calling to PSTN Line after its hanging.

 

dial-peer voice 1 voip
destination-pattern 1..
session target ipv4:172.30.144.2
codec g711ulaw
no vad

 

172.30.144.2 is the CIsco 2911 CME Router Physical Interface IP Address gigabitEthernet 0/1

 

all Telephone Extension number 3 digit and its number in between 100-199 . dial-peer Voice1 voip which is destination Patter 1..

 

Total 4 PSTN Lines, For the Trouble shooting currently its connected only one lines in each Card .

 

PSTN Line1 it connected voice-port 0/0/0 as below

 

voice-port 0/0/0
supervisory disconnect dualtone mid-call
cptone BE
timeouts call-disconnect 0
timeouts wait-release 1
connection plar opx 500
impedance complex2
description to 0115405171-central
caller-id enable
caller-id alerting line-reversal
caller-id alerting dsp-pre-allocate

 

As we know some calling to above voice-port 0/0/0 PSTN#(0115405171) , according by Connection Plar setting it will be automatically transfer to 500(which is configured AA Pilot)

 

dial-peer voice 500 voip
description ***AA pilot**
destination-pattern 500
session protocol sipv2
session target ipv4:172.30.144.3
dtmf-relay rtp-nte
codec g711ulaw
no vad
!

 

 

PSTN Line2it connected voice-port 0/1/1 as below

 

voice-port 0/1/1
supervisory disconnect dualtone mid-call
cptone BE
timeouts call-disconnect 0
timeouts wait-release 1
connection plar opx 111
impedance complex2
description to 0115405177_ibrahim
caller-id enable
caller-id alerting line-reversal
caller-id alerting dsp-pre-allocate

 

In this line Connection Plar is assinged wih one Extension Directly. some call from PSTN Line 2 , its automatically call receiving to pre assighend extension of '111'. Also its not interact with AA pilot of 500.

 

Updated  Voice card Configuration :

 

 

control-plane
!
!
voice-port 0/0/0
supervisory disconnect dualtone mid-call
cptone BE
timeouts call-disconnect 0
timeouts wait-release 1
connection plar opx 500
impedance complex2
description to 0115405171-central
caller-id enable
caller-id alerting line-reversal
caller-id alerting dsp-pre-allocate
!
voice-port 0/0/1
supervisory disconnect dualtone mid-call
cptone BE
timeouts call-disconnect 0
timeouts wait-release 1
impedance complex2
description to ***port Not assigned***
caller-id enable
caller-id alerting line-reversal
caller-id alerting dsp-pre-allocate
!
voice-port 0/0/2
supervisory disconnect dualtone mid-call
cptone BE
timeouts call-disconnect 0
timeouts wait-release 1
impedance complex2
description ***port Not assigned***
caller-id enable
caller-id alerting line-reversal
caller-id alerting dsp-pre-allocate
!
voice-port 0/0/3
supervisory disconnect dualtone mid-call
cptone BE
timeouts call-disconnect 0
timeouts wait-release 1
impedance complex2
description ***port Not assigned***
caller-id enable
caller-id alerting line-reversal
caller-id alerting dsp-pre-allocate
!
voice-port 0/1/0
supervisory disconnect dualtone mid-call
cptone BE
timeouts call-disconnect 0
timeouts wait-release 1
impedance complex2
description to ***port Not assigned***
caller-id enable
caller-id alerting line-reversal
caller-id alerting dsp-pre-allocate
!
voice-port 0/1/1
supervisory disconnect dualtone mid-call
cptone BE
timeouts call-disconnect 0
timeouts wait-release 1
connection plar opx 111
impedance complex2
description to 0115405177_ibrahim
caller-id enable
caller-id alerting line-reversal
caller-id alerting dsp-pre-allocate
!
voice-port 0/1/2
supervisory disconnect dualtone mid-call
cptone BE
timeouts call-disconnect 0
timeouts wait-release 1
impedance complex2
description to ***port Not assigned***
caller-id enable
caller-id alerting line-reversal
caller-id alerting dsp-pre-allocate
!
voice-port 0/1/3
supervisory disconnect dualtone mid-call
cptone BE
timeouts call-disconnect 0
timeouts wait-release 1
impedance complex2
description to ***port Not assigned***
caller-id enable
caller-id alerting line-reversal
caller-id alerting dsp-pre-allocate
!
!
!
!
no ccm-manager fax protocol cisco
!
!
mgcp profile default
!
!
dial-peer cor custom
name Emergency
name local
name mobile
name national
name Tollfree
!
!
dial-peer cor list Emergency
member Emergency
!
dial-peer cor list local
member local
!
dial-peer cor list mobile
member mobile
!
dial-peer cor list national
member national
!
dial-peer cor list Tollfree
member Tollfree
!
dial-peer cor list External
member Emergency
member local
member mobile
member national
member Tollfree
!
dial-peer cor list Internal
member Emergency
member local
member Tollfree
!
!
dial-peer voice 511 voip
destination-pattern 511
session target ipv4:172.30.144.2
dtmf-relay h245-alphanumeric
codec g711ulaw
!
dial-peer voice 100 voip
destination-pattern 200
progress_ind setup enable 3
modem passthrough nse codec g711ulaw
session target ipv4:172.30.144.36
incoming called-number .
dtmf-relay h245-alphanumeric
codec g711ulaw
fax rate disable
no vad
!
dial-peer voice 2 voip
incoming called-number .
!

dial-peer voice 2 voip
incoming called-number .
!
dial-peer voice 1 voip
destination-pattern 1..
session target ipv4:172.30.144.2
codec g711ulaw
no vad
dial-peer voice 10 pots
corlist outgoing External
description Gateway0115405171
destination-pattern 0T
port 0/0/0
!
dial-peer voice 11 pots
corlist outgoing External
destination-pattern 9T
port 0/0/1
!
dial-peer voice 12 pots
corlist outgoing External
destination-pattern 9T
port 0/0/2
!
dial-peer voice 13 pots
corlist outgoing External
destination-pattern 9T
port 0/0/3
!
dial-peer voice 14 pots
destination-pattern 9T
port 0/1/0
!
dial-peer voice 15 pots
description Gateway0115405177
destination-pattern 2T
port 0/1/1
!
dial-peer voice 16 pots
destination-pattern 9T
port 0/1/2
!
dial-peer voice 17 pots
destination-pattern 9T
port 0/1/3
!
!
dial-peer voice 501 voip
description ***Voicemail pilot**
destination-pattern 501
session protocol sipv2
session target ipv4:172.30.144.3
dtmf-relay rtp-nte
codec g711ulaw
no vad
!
dial-peer voice 512 voip
service aa
incoming called-number 511
dtmf-relay h245-alphanumeric
codec g711ulaw
!
dial-peer voice 500 voip
description ***AA pilot**
destination-pattern 500
session protocol sipv2
session target ipv4:172.30.144.3
dtmf-relay rtp-nte
codec g711ulaw
no vad
!
dial-peer voice 503 voip
description ***AA Record pilot**
destination-pattern 503
session protocol sipv2
session target ipv4:172.30.144.3
dtmf-relay rtp-nte
codec g711ulaw
no vad
!
!
!
!
gatekeeper
shutdown
!
!
telephony-service
video
no auto-reg-ephone
authentication credential admin
max-ephones 57
max-dn 100
ip source-address 172.30.144.2 port 2000
max-redirect 5
system message DFP
url services http://172.30.144.3/voiceview/common/login.do
url authentication http://172.30.144.2/CCMCIP/authenticate.asp
modem passthrough nse payload 98
cnf-file location flash:
load 7945 SCCP45.9-2-1S
load 7965 term65.default
load 6921 SCCP69xx.9-4-1-3SR3
time-zone 31
voicemail 501
max-conferences 8 gain -6
moh "music-on-hold.au"
web admin system name admin secret 5 $1$H7Vl$SBxAauh9n1n1qsIzxJl93/
dn-webedit
time-webedit
transfer-system full-consult
transfer-pattern 1..
secondary-dialtone 9
create cnf-files version-stamp 7960 Apr 25 2018 04:42:28

 

 

Kinldy Seeking your Support as priority 

 

Regards

DFP

 

 

Remove the following dial-peer all together -

dial-peer voice 1 voip
destination-pattern 1..
session target ipv4:172.30.144.2
codec g711ulaw
no vad

You do not need a dial-peer to route calls to IP Phones. This is done by virtual dial-peers which are configured automatically.

So you only have a single port configured with a plar of 500 which should route the call to CUE AA and based upon whatever the DTMF is routes the call to one of the extensions on CME.

Like I highlighted in my last post, this is not a port issue. The call clears up on the port but stays active otherwise on the CME.

What is the IOS on the router ? Also, what does the output of "show voice dsp group all" show when the call is stuck ?

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: