Hi, I had exactly the same issue ... The attached is a partial configuration that incorporates two POTS lines into a hunt group (800), with CLI services, Unity VM AIM and MWI. The Analog phone is on extension 402. Think you need to look at enabling the service "stcapp" to get your config working
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...