Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Tandberg C60 software upgrade

Hi folks,

I can't find any suitable reference for software upgrade. Currently using software version TC3.1.0.215436. Upgradable to TC7 or? Is there any upgrade path/compatibility matrix required for software upgrade?

Thanks

  • Video Over IP
Everyone's tags (3)
1 REPLY
VIP Green

Re: Tandberg C60 software upgrade

This question, or similar ones, have been answered a few times before in the TelePresence section.

If I can find the thread references, I'll add them here, but a search there should find the discussions.

Yes, you can go straight from TC3 to TC7, but it has been suggested that an intermediate step can help with possible touch panel and/or camera firmware upgrade issues.

From memory, the suggested upgrade path was TC3 -> TC5 -> TC7.

Edit: Here's a similar reference for the EX90/touch panel issue: https://supportforums.cisco.com/message/4138656#4138656 showing the 3 -> 5 -> 7 path.

Wayne

--

Please remember to rate responses and to mark your question as answered if appropriate.

1072
Views
0
Helpful
1
Replies
This widget could not be displayed.