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Time problems with voice mail

hmjgriffon
Level 1
Level 1

I have a voicemail system at my company and any voicemail box that you call gives you a time that is 8 hours off of the correct time. I have gone into the unity configuration page and checked the time zone and everything and it shows the correct time there. I can't figure out why when I call the voice mail I get the wrong time, any ideas?

2 Replies 2

Brandon Buffin
VIP Alumni
VIP Alumni

Make sure that the system time and timezone on your server are correct. Make sure that the timezone for the subscriber(s) is correct. If you're using Unity with an offbox mailstore, check the time and timezone on the mailstore server.

Brandon

All timezones everywhere are set right and read the right time. Maybe its some kind of bug in the IOS or something. Anything else I could check? The local Cisco guys I have a service contract with seem to be stumped too.

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