Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

Unable to access Unity 5 web page

This is pertaining to a new install. I can access the admin page locally from the server but not from anywhere else on the network. If I browse to the following page, it times out:

http://10.X.X.X/Web/SA

I'm not quite sure what's missing because it works at other sites.

2 REPLIES
Silver

Re: Unable to access Unity 5 web page

As a solution you can reset the IIS. In order to reset the IIS on the Cisco Unity Server, open the command prompt on the Cisco Unity server and issue the iisreset command. This makes the IIS stop for a period of time. When the IIS re-starts, you are able to access Cisco Unity from the web interface.

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_tech_note09186a00801651f9.shtml

Community Member

Re: Unable to access Unity 5 web page

Do you have plain IP-Connectivity?

Ping works?

Do you have any proxys or firewalls in your network that could cause the Unity not to be reachable from outside?

Or is there maybe an access-list applied on a network device?

Some mor information what you already did to find out whats the error would be nice.

HTH

greetings

Chris

239
Views
0
Helpful
2
Replies
CreatePlease to create content