Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

unable to play ivr prompt to incoming leg after a connection destroy

I know this should belong in TCL script forum. But I just wanted to see if anyone has encountered this issue.

I was able to play prompt to the incoming leg. Once the incoming leg is connected with outgoing leg, a timer is started. When the timer ends, I issued 'connection destroy con_all' from TCL script. Once the destroy event is done, I tried to play warning ivr prompt to the incoming leg. For some reasons, I couldn't hear anything. I was able to play these prompts before the legs got connected. So that means the "codec" is correct.

Can anyone help me? I basically used the same sample script to do this so the logic is correct. I was wondering if there's anything with the configuration could cause this behavior.

Thanks.

1 REPLY
Hall of Fame Super Gold

Re: unable to play ivr prompt to incoming leg after a connection

You are asking this question already on the developers forum.

If you don't get a valid answer there, it's unlikely that you will get one here (Video Over IP).

242
Views
0
Helpful
1
Replies