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unable to play ivr prompt to incoming leg after a connection destroy

vinh.nguyen
Level 1
Level 1

I know this should belong in TCL script forum. But I just wanted to see if anyone has encountered this issue.

I was able to play prompt to the incoming leg. Once the incoming leg is connected with outgoing leg, a timer is started. When the timer ends, I issued 'connection destroy con_all' from TCL script. Once the destroy event is done, I tried to play warning ivr prompt to the incoming leg. For some reasons, I couldn't hear anything. I was able to play these prompts before the legs got connected. So that means the "codec" is correct.

Can anyone help me? I basically used the same sample script to do this so the logic is correct. I was wondering if there's anything with the configuration could cause this behavior.

Thanks.

1 Reply 1

paolo bevilacqua
Hall of Fame
Hall of Fame

You are asking this question already on the developers forum.

If you don't get a valid answer there, it's unlikely that you will get one here (Video Over IP).

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