I have deployed CUPS 126.96.36.19900-63 and am encountering a problem when adding CUPC as a soft phone. Our userIDs consist of our firstname.lastname, for example, joe.dirt, but it seems that "." is an invalid character. Is this true and if so is there a work around.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...