Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

VCS Starter Pack With Dual nterface License, H323 video call to outside disconnected after 1min

Hi all.

I have a scenario in a customer with one VCS Starter Pack Express and Dual interface License.

One interface is in same subnet as SX20 and the other have a router 3845 in front with nat for internet calls.

I have a problem when making video calls to outside with H323.

In some cases I have no video in both directions, others I don't have video in one direction and in all cases the call gets disconnected after 1 min.

When I make the call with SIP there's no problem I have video and audio in both directions and the call remains until I disconnect.

Can someone have an idea what can be the problem?

I've attached a draw with scheme.

Regards,

Paulo Soares

255
Views
0
Helpful
0
Replies