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New Member

Voice phone dialed improperly after IOS was recovered

Hello,guys:

The IOS of Cisco2811 Router couldn't start up normally due to the flash card was damaged.the IOS is going well after I replaced with a new flash card with ios version:c2800nm-ipvoicek9-mz.124-4.T1.bin in it.

after that,voice phone connected to PBX connected to Router 2811 cann't dial normally.

and the voice phone could dial normally

before the flash card was damaged.

config please refer to attachment

5 REPLIES
New Member

Re: Voice phone dialed improperly after IOS was recovered

HangLung_CE-SY#sh voice call summary

PORT CODEC VAD VTSP STATE VPM STATE

============== ======== === ==================== ======================

0/1/0 - - - EM_ONHOOK

0/1/1 - - - EM_ONHOOK

0/2/0 - - - EM_ONHOOK

0/2/1 - - - EM_ONHOOK

HangLung_CE-SY#sh voice port summary

IN OUT

PORT CH SIG-TYPE ADMIN OPER STATUS STATUS EC

========= == ============ ===== ==== ======== ======== ==

0/1/0 -- e&m-wnk up dorm idle idle y

0/1/1 -- e&m-wnk up dorm idle idle y

0/2/0 -- e&m-wnk up dorm idle idle y

0/2/1 -- e&m-wnk up dorm idle idle y

why cann't I dial normally using anolog phone through IP network

any help will be great appreciated

New Member

Re: Voice phone dialed improperly after IOS was recovered

this is sh debug whem dial-up through thone

*Feb 25 14:14:18.807: //-1/50E203468020/CCAPI/cc_api_display_ie_subfields:

cc_api_call_setup_ind_common:

cisco-username=

----- ccCallInfo IE subfields -----

cisco-ani=

cisco-anitype=0

cisco-aniplan=0

cisco-anipi=0

cisco-anisi=0

dest=

cisco-desttype=0

cisco-destplan=0

cisco-rdie=FFFFFFFF

cisco-rdn=

cisco-rdntype=0

cisco-rdnplan=0

cisco-rdnpi=0

cisco-rdnsi=0

cisco-redirectreason=0

*Feb 25 14:14:18.807: //-1/50E203468020/CCAPI/cc_api_call_setup_ind_common:

Interface=0x45E34524, Call Info(

Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

Called Number=(TON=Unknown, NPI=Unknown),

Calling Translated=FALSE, Subsriber Type Str=RegularLine, FinalDestinationFlag=FALSE,

Incoming Dial-peer=10, Progress Indication=ORIGINATING SIDE IS NON ISDN(3), Calling IE Present=FALSE,

Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=-1

*Feb 25 14:14:18.807: //-1/50E203468020/CCAPI/ccCheckClipClir:

In: Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)

*Feb 25 14:14:18.807: //-1/50E203468020/CCAPI/ccCheckClipClir:

Out: Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)

*Feb 25 14:14:18.807: //11/50E203468020/CCAPI/cc_api_call_setup_ind_common:

Set Up Event Sent;

Call Info(Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

Called Number=(TON=Unknown, NPI=Unknown))

*Feb 25 14:14:18.807: //11/50E203468020/CCAPI/cc_process_call_setup_ind:

Event=0x45DF6E88

*Feb 25 14:14:18.807: //11/50E203468020/CCAPI/ccCallSetContext:

Context=0x46360B9C

*Feb 25 14:14:18.811: //11/50E203468020/CCAPI/cc_process_call_setup_ind:

>>>>CCAPI handed cid 11 with tag 10 to app "_ManagedAppProcess_Default"

*Feb 25 14:14:18.811: //11/50E203468020/CCAPI/ccCallSetupAck:

Call Id=11

*Feb 25 14:14:18.811: //11/50E203468020/CCAPI/cc_api_set_transfer_info:

Transfer Number=, Transfer Reason=0x0

*Feb 25 14:14:18.811: //11/50E203468020/CCAPI/ccGenerateToneInfo:

Stop Tone On Digit=TRUE, Tone=Dial Tone,

Tone Direction=Network, Params=0x0, Call Id=11

*Feb 25 14:14:18.811: //11/50E203468020/CCAPI/ccSetDigitTimeouts:

Initial Digit Timeout=-1000(ms), Inter Digit Timeout=-1000(ms)

*Feb 25 14:14:18.811: //11/50E203468020/CCAPI/ccSetDigitTimeouts:

Call Entry(Inter Digit Timeout=10000(ms), Initial Digit Timeout=10000(ms))

*Feb 25 14:14:18.811: //11/xxxxxxxxxxxx/CCAPI/ccCallReportDigits:

(callID=0xB, digit_event=0x1, enable=TRUE, consume=FALSE)

*Feb 25 14:14:18.811: //11/50E203468020/CCAPI/ccCallReportDigits:

Enabled=TRUE, Call Id=11

*Feb 25 14:14:18.811: //11/xxxxxxxxxxxx/CCAPI/cc_api_call_report_digits_done:

(vdbPtr=0x45E34524, callID=0xB, disp=0, digit_event=0x1, enable=TRUE, consume=FALSE)

*Feb 25 14:14:18.811: //11/50E203468020/CCAPI/cc_api_call_report_digits_done:

Enabled=TRUE, Disposition=0x0, Interface=0x45E34524, Call Id=11

*Feb 25 14:14:18.811: //11/50E203468020/CCAPI/cc_api_call_report_digits_done:

Call Entry(Initial Digit Timeout=5000(ms), Inter Digit Timeout=5000(ms))

*Feb 25 14:14:20.919: //11/50E203468020/CCAPI/cc_api_call_disconnected:

Cause Value=16, Interface=0x45E34524, Call Id=11

*Feb 25 14:14:20.919: //11/50E203468020/CCAPI/cc_api_call_disconnected:

Call Entry(Responsed=FALSE, Cause Value=16, Retry Count=0)

*Feb 25 14:14:20.919: //11/50E203468020/CCAPI/ccCallDisconnect:

Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=16)

*Feb 25 14:14:20.919: //11/50E203468020/CCAPI/ccCallDisconnect:

Cause Value=16, Call Entry(Responsed=TRUE, Cause Value=16)

*Feb 25 14:14:20.919: //11/50E203468020/CCAPI/cc_api_get_transfer_info:

Transfer Number Is Null

*Feb 25

New Member

Re: Voice phone dialed improperly after IOS was recovered

anyone can be assured the E & M modules is good or bad?

New Member

Re: Voice phone dialed improperly after IOS was recovered

HangLung_CE-SY>sh voice call

0/1/0 - - - vpm level 1 state = EM_ONHOOK

vpm level 0 state = S_UP

calling number , calling name unavailable, calling time 02/26 03:15

0/1/1 - - - vpm level 1 state = EM_ONHOOK

vpm level 0 state = S_UP

calling number , calling name unavailable, calling time 02/25 16:08

0/2/0 - - - vpm level 1 state = EM_ONHOOK

vpm level 0 state = S_UP

0/2/1 - - - vpm level 1 state = EM_ONHOOK

vpm level 0 state = S_UP

New Member

Re: Voice phone dialed improperly after IOS was recovered

I have resovled the question through adding signal immediate under voice-port 0/x/x

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