Okay My company is having a problem with user turning down the ringer volume on the phone and missing phone calls. The VPs are asking if there is a way to prevent them from having control of the ringer volume. I have tried researching this alone but I am getting so much content on disabling speaker phone. I am using system versionCisco Unified CM Administration188.8.131.5200-28. Thanks any help would be greatly appreciated.
The Ringer Volume Control feature enables the system administrator to control the minimum ringer-volume setting and adjust the minimum volume level for the ringer. Individual users cannot make the changes to the minimum ringer-volume setting. As a result, no screens were added or updated on the phones.
A new parameter, Minimum Ring Volume, was added in the Unified CM Administration application in the Phone Configuration window. The administrator can select a minimum ring volume from 0 (displays as Silent) to 15 in a drop-down menu. To configure the parameter, choose Device > Phone, select the appropriate IP Phones, and scroll to the Product Specific Configuration Layout pane.
When a user presses the minus (-) side of the Volume button to reduce the ringer volume in an on-hook state, the volume decreases only to the configured minimum volume-level setting. When the minimum volume level is reached, no status message appears.
After a system restart, the minimum ringer volume resets to the minimum ringer-volume setting that is received from the configuration file. If the system administrator configured a new minimum volume level since the last startup and the end user had previously set the minimum ringer volume lower, the ringer volume will be set to the minimum value from the configuration file, not to the user's setting.
This feature does not apply to handset, speaker, and headset volumes during calls.
The Ringer Volume Control feature is supported on these SCCP and SIP phones. For the Cisco Unified IP Phone 7931G, firmware release 8.4(4) supports SIP only for Unified CM releases 7.0 and later:
•Cisco Unified IP Phone 7975G
•Cisco Unified IP Phone 7971G-GE
•Cisco Unified IP Phone 7970G
•Cisco Unified IP Phone 7965G
•Cisco Unified IP Phone 7962G
•Cisco Unified IP Phone 7961G-GE
•Cisco Unified IP Phone 7961G
•Cisco Unified IP Phone 7945G
•Cisco Unified IP Phone 7942G
•Cisco Unified IP Phone 7941G-GE
•Cisco Unified IP Phone 7941G
•Cisco Unified IP Phone 7931G—For this phone, firmware release 8.4(4) supports SIP only for Unified CM releases 7.0 and later.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...