Re: VT Advantage cannot connect to IPPhone & IPCommunicator
You haven't mentioned about the OS on the PC where your IPC is installed. If in case its Windows XP, try using CU VT Advantage 2.0.3, there seems to be some incompatibility in the VT driver on Win XP.
Earlier, the VT application as well as the driver used to come in a single installation file, but in version 2.1(1) both a seperate. I think you can later upgrade the VT application to 2.1(1) (remember just the application).
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...