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VT Advantage Resetting IP Phones

We are having issues with our VT Advantage cameras, once we enable the video capabilities on the IP phone and connect the phone to a computer with the VT camera, the phones reset. The phones will continue to reset until you either turn off the camera or disable video on the IP phone.

We are running CCM 4.1.3 SR2

We have installed the latest VT software as well as upgraded the phones to the latest firmware.

Has anyone come across this issue in their implementation of VT Advantage?

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Re: VT Advantage Resetting IP Phones

I think the problem is caused due to the bug CSCse36933. the bug says to upgrade the ip phone image

which is the software version running in the phone load?

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