Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

VT Advantage shows local picture in local and remote window

Hi All,

When using VT Advantage version 2, the local and remote window show the local picture. Any ideas on what may be causing this??

CM version 4.1, Model of IP phones and the version of firmware they are running on. 7960 7.2 (4.0) P00307020400 and 7961(TERM41.7-0-3.0S).

I can ping the phones from the PC's, CCM Region has video enabled, phones have video symbol showing on phone display.

Many thanks in advance,

Asim

6 REPLIES
Bronze

Re: VT Advantage shows local picture in local and remote window

CCME and srst is known to have the issue. Can you confirm that you do not have srst or phones registered to ccme?

New Member

Re: VT Advantage shows local picture in local and remote window

No, there is no SRST or CCME, just CCM 4.1 with phones connected on the local site.

What is the resolution with the CCME and SRST issue?? I may be able to implement the same work around here...

Thanks in advance

New Member

Re: VT Advantage shows local picture in local and remote window

Hi Asim,

Did you ever find the solution to for this issue? I am currently having the same problem. Pls let me know. Thanks

New Member

Re: VT Advantage shows local picture in local and remote window

Hi,

Yes, to resolve the issue, just update the firmware on the phones to the latest version.

Let me know if there are any further questions.

Thanks

Asim

New Member

Re: VT Advantage shows local picture in local and remote window

Thanks for the reply. I'll give it a shot.

Alan

New Member

Re: VT Advantage shows local picture in local and remote window

No problemo, try updating to ver 8.0.3, if no joy, update to the latest version.

Let me know how you get on.

Many thanks

Asim

168
Views
0
Helpful
6
Replies
CreatePlease login to create content